PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE PLACING YOUR ORDER. IT IS ADVISABLE TO PRINT AND RETAIN A COPY OF THESE TERMS AND CONDITIONS ALONG WITH YOUR ORDER FOR FUTURE REFERENCE.
To create a drop-shipping account then please contact a member of our sales team as all orders must go through a member of staff as the website has a £500 minimum order term, which wont allow checkout for orders under £500, (which for a drop-shipping customer may frequently be the case). We also take this step to ensure product and delivery address are both matched correctly with customers.
Our Drop shipping prices are slightly higher than trade due to us organising customer delivery. We offer our drop-shipping customers 20% off of the recommended retail price which is listed next to all products.
All prices are excluding VAT
Delivery
We ship orders every business day from Monday to Friday (except for Bank Holidays). We aim to ship all orders (including bulk / wholesale orders) within two (2) business days of the order being placed, unless there are exceptional circumstances. Delivery will be made to the address specified through our checkout when you complete your order.
Should you wish to change the delivery address after goods have been dispatched from our dispatch centre, we will require you to cover the delivery charges for the redirection (please note re-direction is only available for goods dispatched via courier). The charges will be the same as the original delivery charge. Please be aware that the redirection approval is subject to your order and account status.
Mmilo will sent out confirmation and tracking details once daily after all orders have been packed, stock feed will be send once a week at minimum.
All orders we send out will be with Mmilo trademark, logo and company details printed on the boxes, none branded boxes are available with additional cost, and a separate contract to be signed for this service.
Delivery charge:
UK Mainland (Zone A) - next day delivery, packages under 1m, £6 per box, packages over 1m £15.
Scotland (Zone B) - next day delivery, packages under 1m, £6 per box, packages over 1m £15.
Scottish Highlands and Northern Ireland (Zone C) - price on request
Scottish Island, Isle of Wight, Isle of Man (Zone D) - price on request
Republic of Ireland (Zone E)- price on request
For all international deliveries please check price before placing order.
Delivery price will be reviewed and amended on annually basis due to our contract with different courier companies.
Amendment of orders already placed-
You may amend any order placed if it showing as processing in you account any time up until 2pm on the day the order is dispatched. To amend an order please email us or use the contact form stating the order number and nature of the amendment (please note some amendments will require us to cancel and refund the order and ask for it to be placed again).
Item(s) Damaged on Arrival-
In the unlikely event of you receiving a damaged product, you should notify us (either by e-mail customerservice@mmilo.co.uk or by phone within 48 hours of receipt of the goods. In some cases, we may request photographic evidence of any visible damage instead of a return.
we are offering a free replacement of the damaged part.
Item(s) Not Required
If you wish to return an unwanted item, you must notify us either by e-mail or by phone within
14 days of receipt of the item. A refund will be credited back to your original method of payment within 10 days of receiving the items back to our warehouse.
The item should be returned to us in line with our returns instructions within 14 days of you notifying us. You will be responsible for returning the goods at your own cost, and they should be returned in their original packaging and 'as new'.
Warranty-
All products supplied by Mmilo Drop Shipping have a 6 month manufacturer’s warranty period from the date the goods were delivered.
Customer service
Please be advised customer service is not covered by us. All contacts need to be made between us and the seller(your company).
Contact details:
Person responsible for drop shipping accounts:
Customer service- customerservice@mmilo.co.uk
Phone number 0800-689-3518
General enquiries
Email- customerservice@mmilo.co.uk,
Phone number 0800-689-3518
Accounts department
Email- accounts@mmilo.co.uk
Marketing and IT
Email- info@mmilo.co.uk
Phone Number 0800-689-3518
Payment account:
Account name: Mmilo Modern Furniture Ltd.
Bank: Barclays UK
Address: 1 Churchill Place, London E14 5HP .
Account number: 80961035
Sort code: 20-79-31
IBAN: GB42 BUKB 20793180961035
SWIFTBIC: BUKBGB22
We would prefer that all payments to Mmilo Modern Furniture Ltd were made by electronic transfers (BACS, CHAPS, etc.). If you are making payment by PayPal please pay to :info@mmilo.co.uk. (with 2% surcharge).
We may, at any time, and at our sole discretion, modify these Terms and Conditions of Use, including our Privacy Policy, with or without notice to the User. Any such modification will be effective immediately upon public posting. Your continued use of our Service and this Site following any such modification constitutes your acceptance of these modified Terms.